In order to work fluidly as a team, you’ll need to:
Let’s look at how each of these fits within the goal of building and strengthening your practice team.
Effective communication is arguably the most valuable skill to develop when working with a team. Besides clearly expressing your ideas through conversation, excellent communication also includes active listening: understanding your audience and asking questions as they arise. This includes being committed to clear email communication, friendliness, respect, and also being mindful of body language. Developing effective communication within your team can also set the tone for many of these other skills.
Equally important is establishing trust for building a team effectively. Establishing rapport and mutual trust between management and employees allows everyone to work at their best to collectively achieve workplace goals, knowing that they can trust the rest of the team to do the same. According to Forbes Coach Council, in addition to the communication skills highlighted above, some of the essentials to establishing trust with employees include:
Mutual trust is essential to establishing a solid team.
Setting clear goals enables your team to have a common purpose that they are working toward, and allows them to feel fulfilled and accomplished when that goal is achieved as a team. In order to be clear, a goal must be specific, measurable, attainable and time-related (also known as “SMART goals”), which empowers employees to strive toward the goal and achieve it.
While conflict is not anyone’s favorite aspect of workplace interactions, it is something that occasionally arises even within the most cohesive team. More than the specific issue itself, what is important is how the conflict is addressed and handled. Addressing concerns immediately, remaining unbiased, utilizing solution-centered strategies, and actively listening are all valuable skills to develop in order to effectively manage conflict and create an environment where healthy teams can thrive.
There’s no “I” in “teamwork” and no one person can do everything. Exercising delegation skills by assigning tasks to the team member who can most effectively complete them allows each team member to recognize their value and connection to the team. Without effective delegation, the workplace can quickly become chaotic – but when everyone knows exactly what they are responsible for, teams can operate smoothly and efficiently.
In addition to delegation, strong organization skills are important in order for your team to move forward and achieve your shared goals. By planning ahead, utilizing solid time-management skills within your practice, maintaining a predictable schedule, and giving attention to important details, your team will be supported in their efforts toward meeting goals and can more effectively achieve them and find success.
Finally, providing solid and dependable support to your team can create an environment where they feel cared for. They’ll feel like more than just a tool equipping your practice, but as a human resource that is valued for who they are and the role that they play on the team. Establishing a strong rapport, offering assistance and resources relevant to their jobs, expressing interest in them personally, and developing trust are all aspects of providing excellent support to your team.
While creating a workplace environment with a solid foundation of teamwork takes effort, it’s vitally important to the success of your practice by providing:
As you think about these tips to building a solid team, perhaps you can identify an area where you can immediately grow a stronger team by addressing it now. Assessing where your team is today and setting a goal to improve in even one area at a time can lead to great strides forward toward building a strong team.